Aligned Wellness is committed to protecting your privacy and handling your personal data with care, integrity, and transparency.

This Privacy Policy explains how we collect, use, and protect your information in accordance with the UK GDPR and the Data Protection Act 2018.

What Information We Collect

We may collect and process the following types of personal data:

Personal Information

• Name

• Email address

• Phone number

Health & Lifestyle Information

• Information shared during consultations

• Health history, symptoms, and lifestyle data

(This is considered “special category data” under GDPR and is handled with additional care.)

Payment Information

• Payment details are processed securely via Stripe

• We do not store your full card details

Marketing & Communication Data

• Email preferences

• Interactions with emails sent via Squarespace Email Campaigns

How We Use Your Information

We use your data to:

• Deliver personalised health and wellness services

• Communicate with appointments and programmes

• Process payments

• Send newsletters or updates (only if you opt in)

• Improve our services and client experience

Lawful Basis for Processing

Under the UK GDPR, we rely on:

• Consent – for collecting health information and sending marketing emails

• Contract – to deliver services you have booked

• Legitimate interests – to improve services and manage our business

You may withdraw your consent at any time.

How Your Data Is Stored & Protected

• Your data is stored securely using password-protected systems

• We take appropriate technical and organisational measures to protect your information

• We only retain your data for as long as necessary to provide services and meet legal obligations

Sharing Your Data

We do not sell your personal data.

We may share your data with trusted third parties where necessary, including:

• Stripe (payment processing)

• Squarespace (website hosting and email communications)

These providers are GDPR-compliant and process your data securely.

International Data Transfers

Some of our service providers may store or process data outside the UK. Where this occurs, we ensure appropriate safeguards are in place in line with GDPR requirements.

Your Rights

Under the UK GDPR, you have the right to:

• Access your personal data

• Request correction of inaccurate data

• Request deletion of your data (“right to be forgotten”)

• Restrict or object to processing

• Withdraw consent at any time

• Lodge a complaint with the Information Commissioner's Office (ICO)

Confidentiality

All personal and health information shared during sessions is treated as strictly confidential, except where disclosure is required by law.

Cookies

Our website may use cookies to enhance your experience.

Marketing Communications

• You will only receive marketing emails if you have opted in

• You can unsubscribe at any time using the link in emails

• We use Squarespace Email Campaigns to manage communications

Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website.

Contact

If you have any questions about this Privacy Policy or your data, please contact:

Aligned Wellness Email: hello@aligned-wellness.co.uk